Accessibility

At Twin City, we place our customers at the centre of everything we do. This includes a commitment to being equitable, inclusive, and responsive to the needs of all individuals.

We are dedicated to providing our services in a manner that is accessible to everyone, including persons with disabilities. Our approach is guided by the core principles of dignity, independence, integration, and equal opportunity. To support this commitment, we have established an Accessibility Policy that outlines how we serve and accommodate individuals with disabilities.

We continuously look for ways to improve accessibility across our services. If you have feedback regarding accessibility, or require additional information or accommodation, please contact us at:

• Email: info@twin-city.ca
• Phone: (807) 344-8651
• Address: 637 Squier St, Thunder Bay, ON P7B 4A7

Please note that this section of our website is intended for accessibility-related inquiries and for individuals seeking accommodation in accessing Twin City’s services.